Reservations Policy

Reservations Policy

Terms and Conditions for the West Street Hotel Reservations

Guarantee policy:

A credit card is required to book a reservation. Full deposit is due 7 days prior to arrival. If you cancel inside of 7 days prior to arrival the full deposit will be forfeited. 

At check-in, the front desk will verify your check-out date. For your security, a photo ID is required upon check-in to verify your reservation. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Photos of guestrooms are representative of the general design and décor of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.

Special Terms apply for Advance Rate Plans which are Fully Prepaid, Non Changeable, Non Refundable and will be noted as such in the Rate Plan Description.

Resort Fee

The daily $35 resort fee provides every guest with:
  • Access to the Pool House on the waterfront, adjacent to the Bar Harbor Club, including three tennis courts, two outdoor pools and hot tubs, and fitness center
  • Personally assigned lockers at The Club that are stocked with a plush robe and bottled water
  • $15 voucher per stay to the Bar Harbor Whale Watch Co.
  • Wireless Internet in hotel guest rooms and public spaces where available
  • Access to business center and printers
  • Self parking (Valet parking available for an additional $15/day)
  • Nightly turndown service upon request
  • Fresh coffee, bottled water, bagged ice, and seasonal fruit and snacks on each guest room floor pantry
  • Unlimited local calls and toll-free number access

100% of the resort and club fee is used to support these services. No portion of the resort fee constitutes a gratuity, and no portion goes to any resort associate.


For guest safety and optimal comfort in our accommodations, no additional bedding outside of the existing bed configuration in our guest rooms and suites will be provided - this includes roll-away beds and cots. The West Street Hotel no longer provides roll-away beds. Limited number of Pack & Plays are available for children upon request. A $30 extra person fee may apply for additional guests ages 18+.

Dog Policy

West Street Hotel welcomes well-mannered dogs 30 lbs. or less. Guests bringing dogs will be charged $75 per night, per dog; maximum of two dogs per room. Room type and location restrictions may apply. Guests will be responsible for any property damage inadvertently caused by their dogs.

Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above.

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