FAQ

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Frequently Asked Questions

COMMON QUESTIONS ABOUT THE WEST STREET HOTEL


Location

The West Street Hotel is located in downtown Bar Harbor, Maine on Mt. Desert Island. This conveniently located Downeast hotel is the ideal Maine family vacation spot. We’re across the street from our sister hotel, the Harborside, and the historic Bar Harbor Club and Spa, complete with tennis courts, another pool, two jacuzzies, and convenient meeting and event spaces.

Bar Harbor contains a large portion of Acadia National Park, including notable landmarks such as Cadillac Mountain, Thunder Hole, and Sand Beach. Since we’re right in the heart of downtown Bar Harbor, the West Street Hotel is the perfect jumping off point for your next Acadia adventure.

Our property boasts a variety of different room and view types to fit your unique travel style- from premium rooms with sleeper sofas and extra seating to two bedroom suites to our more affordable deluxe rooms. Our ocean front rooms have a direct view of the water, while our harbor accomodations overlook the Pocupine Islands and Bar Harbor.

The Hancock County- Bar Harbor Airport (BHB) is about 25 minutes away from the hotel and Bangor International Airport (BGR) is about an hour away. While we don’t offer a hotel shuttle, guests can reach both airports by taxi and BGR has a Bar Harbor Shuttle. The next closest airport is Portland International Jetport (PWM – about 3 hours away). If you fly into Portland, we recommend making your visit a classic Maine coast road trip! Stay the night at the Portland Sheraton to explore the foodie paradise that is Portland, ME before making your way up the midcoast for a night at our sister property, the Samoset Resort.

Amenities

The resort fee includes self-parking and access to the Bar Harbor Club Pool House as well as a variety of other services. Click here for a complete list of what’s included.

Self-parking is included in the resort fee. We also offer valet parking for a daily fee.

Whether you’re looking for a facial, a massage, or a salon appointment in Bar Harbor, ME, the OPAL Spa at the Bar Harbor Club is the ideal place to unwind. Call us at 207.288.5251 today to book your treatment.

For breakfast: Paddy’s Irish Pub & Restaurant, La Bella Vita (located across the street at the Harborside Hotel)
For lunch: Paddy’s, Stewman’s Lobster Pound (located across the street from the hotel), La Bella Vita, Bar Harbor Club Pool House
For dinner: Paddy’s, Stewman’s Lobster Pound, La Bella Vita
For light fare: rooftop pool service

Click here to contact our restaurants directly. Room service is also available.

From Bar Harbor whale watch and puffin tours to kayaking in Frenchman Bay, Bar Harbor has no shortage of activities. Looking for inspiration? Our hotel concierge is happy to make arrangements for family fun on your next Maine family vacation.

Yes, we offer complimentary washers and dryers on property. Please note that dry cleaning and valet services are not available.

In addition to our fitness center and the multitude of Acadia hiking, biking, and climbing in the area, check out our roof top infinity pool overlooking Frenchman Bay. We also have three outdoor clay tennis courts with private locker rooms at the Bar Harbor Club Pool House.

Reservations

Yes, there’s a $30 per person per night extra person fee after the second adult (ages 18+).

Reserve a room at our Downeast luxury hotel online or through our reservations department. Already made a reservation? Retrieve your booking details here.

The West Street Hotel’s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed here.

Check in at our Maine resort begins at 4pm and check out is at 11am.

The West Street Hotel does not have rollaways, but pack and plays are available based on availability.

Yes, the West Street is a dog friendly hotel in Bar Harbor! Please note that there is a $100 per night per dog pet fee. Click here for more information on our dog policy.

Click here to purchase a gift card or amenity. Please contact the reservations department as soon as possible once the reservation is made to pay for all or part of a guest’s stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.

Miscellaneous

Looking to get married in Maine? Say “I do” in Bar Harbor at our oceanfront wedding venue. Our event specialists can’t wait to help craft your perfect event!